There’s a great deal of
discussion at present about the so-called ‘millennial’ generation, and how they
differ from those who are older – especially when it comes to the workplace.
Many studies have been published, attempting to demystify millennials and
provide insight into how the corporations who employ them can better motivate
them and speak to their priorities.
I will be looking at the
issue of generational change in the workplace through the lens of business
travel at this year’s Business Travel Show – what do these new business
travellers need and want, and what are the ramifications for companies? What
kinds of tools and information do they expect to have in their work life? It’s
a topic very close to home for me - and I’m sure to many of us - given that my
daughter is a millennial who has grown up with data and information at her
fingertips.
I’ll also be sharing some
insights from the GBTA Global Business Traveler Sentiment Index,
released last year and sponsored by American Express, which revealed some interesting differences in attitudes and preferences
between millennial business travellers, and those of older generations. Join me
at 11.30am on Wednesday 24th February to explore these challenges
and opportunities in more depth.
This post was written by Karen Penney, Vice President & General Manager
UK, at American Express Global Corporate Payments & Small Business Services. Meet them at the Business Travel Show in London tomorrow and Thursday - www.businesstravelshow.com.
