If you are a certain age you might find
the sight of commuters with their noses glued to their phones on the Tube every
morning, of people walking in the street like pinballs or your kids treating
their smartphones like a precious limb, annoying.
Like it or not, mobile technology has
changed our lives immensely but when it comes to travel, I believe it’s for the
best.
If you are a Millennial, you might not
know what I am talking about but, not so long ago, we used to travel with a
set of printed documents like air tickets and hotel reservations. We needed to
ask for directions and couldn’t use Google Translate to read signs and menus.
Nowadays, we can download our itinerary
to our phone, check-in, book flights and hotels, and so much more. The
advantages of mobile technology are clear. As well as getting updates and alerts on
travel itineraries or changing plans, they can also offer safety, security and
medical advice based on booked itineraries. According to
research that CWT published last year, 46% of travellers were concerned
about their safety and security while travelling, so this is a critical
offering.
We live in uncertain times and, in the
past few years, we have witnessed some horrible attacks in places we thought
were safe. Now, our phone can be our guardian angel and make us aware of key
events that might affect our trip, pose health threats, or increase our safety
and security risks.
It can also help us to monitor relevant
situations, such as severe weather, transportation strikes and epidemics. All
this information will help us to be better prepared to manage or avoid
potential trip disruptions.
With all of this, you might be converted
and even fall in love with your phone like Joaquin Phoenix with
Samantha in Her.
Blog author: Narelle Smythe, Senior
Manager, Global Services Marketing, Carlson Wagonlit Travel, who will be
exhibiting at Business Travel Show on 20-21 February at Olympia London. Secure
your free ticket now at www.businesstravelshow.com.
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