*GUEST BLOG* What is the Government’s approach to sustainability and what impact can it have on travel management?

There has been much written about national and global targets to manage carbon emissions and the best route forward to support a more sustainable future. So what is the current situation and how can businesses and travel management professionals work with TMC’s to apply these directives to achieve a more sustainable approach to travel?

Currently the UK has a target to reduce emissions by 80% by 2050. This was first detailed in the 2008 Climate Change Act and is often defined as achieving “net zero” greenhouse gases in the next 30 years. In short, emissions from homes, industry and transport must either be avoided completely or offset by planting trees. To continue its efforts to realise this ambition, the government has committed over £3bn to support Research & Development for low carbon projects until next year as part of the Clean Growth Strategy. This has also been supported by investment in the development of offshore wind capacity and solar power.

In more recent times there have been calls for a more practical approach that extends beyond simply planting tress - namely investment in environmental projects aimed at reducing future emissions, such as the development of clean energy technology. From a fiscal point of view it is also possible to claim capital allowances when you buy energy efficient or low carbon technology for your business, so it’s worth bearing in mind as a tax incentive.

The Government’s 25 Year Environment Plan: progress report highlights the advances made as part of its commitment to a clear and transparent reporting of progress to Parliament. Key developments have included minimising waste and action on plastics, which is important to bear in mind for companies keen to implement their own sustainability policies and KPIs.

From April this year the Government’s new controls on plastics come into effect. This will apply to plastic straws, drinks stirrers and plastic cotton buds. This is in addition to the EU’s own plan to place a wider ban on plastic items, including cutlery and plates, by next year. Many businesses have adopted their own policies as a result and the launch of the UK Plastics Pact in 2018 included a number of household names such as Sainsbury’s, Coca Cola, John Lewis and Unilever, all committing to delivering real change in the way plastics are produced and used.

So what does this mean for business and business travel? Such government policies and pledges can certainly act as signposts to inform how to implement sustainability policies – both from an operational as well as a travel point of view. The key is to stay informed. If you are looking to invest in a carbon off-setting scheme do your due diligence into its operations and deliverables, ask your supply chain what steps they are taking to reduce their impact on the environment and inform your travellers of the options available for a more sustainable trip so they can feel confident in the travel choices being made. And all that starts with an effective travel policy that balances the scales of environmental consciousness and the commercial needs of an organisation, without overlooking traveller wellbeing.

Such approach to your travel policy can take many forms: favouring the use of public transport rather than private transfers, only permitting hire of electric vehicles or considering mixed mode itineraries, can prove fruitful to companies’ endeavouring towards a more sustainable operation.

Blog post written by Direct ATPI. Register for FREE and visit them at stand B440 - www.businesstravelshow.com

*GUEST BLOG* 3 ways to jump-start travel programme sustainability

Managing corporate travel to increase sustainability has rapidly morphed from a feel-good nicety to an absolute necessity.

Seven in 10 travel managers in Europe now think it’s important to give travellers sustainable choices, according to recent research from the Global Business Travel Association and SAP Concur.

At BCD Travel, we see green travel gaining momentum in 2020 and beyond. But our commitment to sustainability has been embedded in our business practices for more than a decade. We’re proud of our leadership role in the industry and the work we do every day to help companies of all sizes reduce the environmental impact of business travel. We encourage travel buyers to get started by applying proven programme management strategies to their sustainability goals. Here are three ways you can do just that—ordered by level of effort.

1. Factor sustainability into supplier selection.

This is the easiest to-do because you probably already consider sustainability when evaluating agency, air, hotel and car-hiring partners. But plan to expand: Three-quarters of travel managers say they’ll focus even more on sourcing with eco-minded suppliers over the next two years, according to the GBTA-SAP Concur research.

Your challenge is to look beyond table-stakes qualifications, like hotels that ask guests to reuse linens. To make real progress, you’ll need to seek out suppliers with innovative approaches to reducing environmental impact. A recent favourite of mine was Dutch airline KLM’s centennial anniversary “Fly Responsibly” campaign, which offered concrete ways to reduce the environmental impact of flights.

Ask your travel management company what they’re seeing in the marketplace that’s new and next when it comes to sustainability.

2. Guide travellers toward more sustainable choices.

Using Traveller Engagement^TM tactics to boost sustainability is simple because your business travellers want to reduce their impact. Over the past year, 58% of travel managers received traveller requests for more eco-friendly trip options, according to GBTA and SAP Concur.

Plus, you’ve got more ways than ever to reach your travellers right as they’re making trip decisions with environmental consequences. Use merchandising via your online booking tool to guide travellers toward lower-impact (and often lower-cost) options. Mobile apps like TripSource® allow you to remind travellers to make sustainable choices, like taking public transportation.

3. Leverage collaboration technology to reduce nonessential trips.

Video-enabled collaboration tools are getting better and more ubiquitous every day. In 2020, try incorporating them into your programme as non-travel offerings in ways that won’t hurt your bottom line.

Here’s the rationale. In-person pitching is 34 times more likely to seal the deal, as the Harvard Business Review reports. So, your salespeople will always need to go on business trips. But internal meetings are ripe for reduction that won’t harm revenue. A directed virtual collaboration strategy for internal meetings enabled one of our clients to significantly reduce environmental impact by avoiding over 900 trips. The company also saved US$5.5 million and boosted productivity by redirecting over 15,000 hours of employee travel time.

At BCD, we’re incorporating supplier sustainability, eco-oriented engagement strategies and virtual collaboration tools into our newly launched Sustainable Collaboration offering. It also provides solutions for more complex areas, such as measuring and reporting on sustainability and implementing a carbon-offsetting programme.

I’d love to talk more about Sustainable Collaboration and hear how you’re enabling conscious travel at the upcoming Business Travel Show, 26-27 February 2020, at the Olympia London. Register for a free visitor pass at www.businesstravelshow.com and please stop by Booth B320 for a chat. See you there!

This blog was posted by Tony McGetrick, BCD Travel’s director of sales for U.K. & Ireland.

THERE’S MORE TO GOOD TRAVEL MANAGEMENT THAN JUST CUTTING COSTS

If I told you that the biggest challenge facing travel managers is cutting costs, would you be surprised? When the recession hit, so were travel budgets. And though they have gradually crept back up, travel managers have remained under continual pressure to make them work harder, smarter and get more for their organisation’s money. 

Each year, the Business Travel Show surveys thousands of travel bookers and buyers across Europe. Between 2015 and 2018, they claimed ‘cutting costs’ was their biggest challenge. Last year, this was bumped into second place by Brexit. This year, however – and seemingly out of nowhere – sustainability has appeared on the top 10 list for the first time. Climate change also made its debut on the list of top ten industry challenges, going straight in at number one. 

The environment has always been a focus for travellers and the travel industry. Marriott is just one hotel group, which has vowed to stop using small plastic toiletry bottles and the percentage of passengers travelling between London and Glasgow by rail over air has just reached an all-time high.

However, the Business Travel Show poll revealed that 71% of travel managers don’t currently offset aviation-related carbon emissions and just 26% offer information to travellers about their carbon footprint. This is one of the reasons the event, which takes place at Olympia London from 26-27 February 2020, will spotlight conscious travel.

“We are at a real tipping point when it comes to climate change and sustainability. Awareness is at an all-time high and the Government’s Net Zero legislation will be a huge instigator for change within travel. 76% of our travel buyers welcome it and Qantas and IAG have both recently committed to reaching net zero carbon emissions by 2050,” said Business Travel Show group event director David Chapple.

“As a result, more and more companies are being forced to re-think how their business travel affects the environment and human rights, and this raises two really important questions. 1 – is it possible to introduce a sustainable travel policy cost-effectively, given the continued pressure on buyers to cut costs? And, 2, is there even such a thing as an ethical travel programme in the first place?”

Both of these questions will be debated during the Business Travel Show conference, which will also investigate how car rental may offer a green alternative to travel programmes, thanks to major innovations like telematics, car sharing, car clubs and electric vehicles transforming pricing, operations, sustainability and duty of care priorities. 

A further session focused on traveller wellbeing – which also comes under the ‘conscious travel’ umbrella – and promises to help buyers progress from awareness to practical improvements, while also successfully securing the backing of senior management. And the new Wellness Retreat at the show will be a haven of serenity on the show floor where visitors can take time out and relax while getting hands on with innovative travel wellness products and services helping them to look after their travellers better.

This blog post was written by David Chapple, UK Portfolio Director of Northstar Travel Group, which runs the Business Travel Show taking place 26-27 February 2020 at Olympia London. Visitors can register for a free pass to attend at www.businesstravelshow.com/register 

GUEST BLOG: Sustainability in Travel: 2020 Outlook

At CTM’s recent Supplier Speed Dating event, themed ‘Sustainable Travel’, we were thrilled to learn of the exciting initiatives our suppliers are working on to provide more sustainable business travel experiences for our clients.

While the concept of ‘green travel’ has been circulating the industry for over a decade, only recently has technology developed far-enough to provide practical solutions to this increasingly important subject.

One example gaining momentum is a promise from airlines who are aiming above and beyond carbon-offsetting to carbon-neutral targets. Ambitious plans from British Airways and parent company International Airlines Group (IAG) hope to reach net zero carbon emissions by 2050 through more fuel-efficient aircraft, smarter operational techniques and switching to biofuel.

United Airlines has also committed to reducing greenhouse gas emission by 50% by 2050, while Virgin Atlantic has announced a more recent target of 30% reduction by 2021.  

On the ground, car transportation company Carey is tackling CO2 by investing in electric fleets – all new vehicles bought from December 2019 will be electric. Already the company has seen an 18% fuel reduction since providing training to drivers on environmentally friendly driving techniques such as gliding when available instead of constant acceleration. 

However, nothing can beat the sustainability results of rail service providers such as Eurostar and LNER. Eurostar’s progress in this area has been outstanding, and they continue to strive for even better. From 1^st January 2020, Eurostar will plant a tree for every train that departs – an estimated 20,000 trees per year. They are also donating all un-bought food from the onboard cafes to charities and all left behind blankets to animal shelters for the winter.

In the hotel space, Travelodge, Accor and IHG have committed to eliminating single-use plastics such as bathroom amenities, food items and packaging. New CTM partner Wyndham hotels announced an interesting initiative to incentivise guests to be more sustainable by offering more rewards points for sustainable acts such as not replacing towels and bedding and reducing electricity use.

As sustainable business travel becomes increasingly important for businesses, vetting your travel providers can be a great place to start. With a range of new commitments from suppliers to improve sustainability within the industry, now is a great time to review your travel programme to ensure it hits sustainability targets, while providing an exceptional travel experience for your travellers.  

CTM is exhibiting at Business Travel Show in 2020 on stand B620 - please click here to register for a free visitor pass to the show, which takes place 26-27 February 2020 at Olympia London.